Remarketing Executive

The Role

Responsible for revenue generation through end of lease title transactions and settlements. Dealing with customer and supplier queries and resolving in a timely manner.

Key responsibilities will include:

  • Process end of lease invoice from funders
  • Issue end of lease invoices to customers/suppliers
  • Process end of lease payments (cheques, card payments, BACS payments) from customers
  • Liaise with the sales account managers on any end of lease queries
  • Liaise with customers with end of lease queries and resolve in a timely manner
  • Liaise with collection companies with regards to returned equipment
  • Liaise with customers and suppliers regarding end of lease payments / outstanding invoices
  • Ensure all lease resolutions are completed in line with agreed service standards
  • Check all documentation for accuracy within a timely manner
  • Effective data collection and management in relation to resolved queries.
  • Demonstrate awareness of applicable internal policies and follow accordingly
  • Keep up to date records of invoices received and sent / all payments received and made
  • Prepare end of lease monthly performance reports for suppliers and funders.
  • Prepare end of lease monthly performance reports for Directors.
  • Request and issue settlement quotes to customers and suppliers in a timely manner.
  • Process settlement payments (cheques, card payments, BACS payments) from customers and suppliers.
  • Arrange settlement payments to external funders.

Key skills & experience:

  • Financial Services experience would be beneficial, in particular experience within the leasing industry
  • High level of attention to detail and strong organisational skills
  • Ability to multi-task and prioritise tasks throughout the day, effectively managing conflicting priorities
  • Excellent written and verbal communication skills with the ability to liaise effectively with other team members, departments and customers
  • Works as part of a team, demonstrate co-operation and flexibility
  • Some IT & accounting systems knowledge and experience including Excel, Sage 200 would be desirable
  • Good numerical skills with the ability to understand and analyse financial data for performance reporting
  • Experience & understanding in adhering to internal/external policies, procedures and leasing contracts.
  • Strong negotiating and influencing skills with the ability to manage communication with a multitude of stakeholders both internally and externally.
  • Team and culture fit is essential